The final shipping cost and estimated delivery timeframe will be available to you during checkout. Currently, we offer 3 International shipping methods which are steady and easy to track. Priority worldwide shipping, Premium ( Partial countries) and a faster Express shipping. The estimated times stated below are not guaranteed. An international package could experience delays like natural disasters,customs inspection,postal strikes or severe weather or Cov-19 situation,and transportation time will be extended. The limitation caused by non-seller's factors will be extended, and the specific delivery time will be subject to the actual situation. All shipping ways, PO Box address is not acceptable.
For some flashlights, there's a pure battery inside（phone charging）and LEP flashlights,If We can not ship your packages via UPS or DHL,we'll ship your package in another way.
If you don’t receive your order within the estimated time frame provided below and suspect that it might be lost in transit, please contact Flashlightgo Support ( support@Flashlightgo.com ) and we can look into the order with the courier. Lost-in-transit requests must be submitted to Flashlightgo Support within 3 months of the date of shipping or before the courier archives the tracking information.
Option 1. Express by DHL/UPS/Fedex/Aramax/SF etc ( there may be tax need to pay in this way)
Express Free Shiping on US$500+
The estimated time of delivery is usually about 3-7 Working Days depending on the country. Includes detailed tracking and confirmation of delivery.
Please note:
1.Kindly remind that we will deduct you the round freight before refund you if customer reject to pay the duty tax. (P.S. tripple freight for returning the product)
2.For some remote areas, there may be an additional charge of US$ 40. Your order shipping date may be delayed few days if the place is remote because we need find out proper carrier to send out to avoid remote fee, otherwise we will contact you for remote fee or order could be cancelled. If you are unsure whether your location is considered a remote area, we recommend contacting us to confirm.
Option 2. Premium ( about 6-10days, All tax and Duty Paid)
All tax and duty are prepaid to carrier by Flashlightgo before shipping, so you dont need to pay any tax or duty when you get it.
Premium Available: Germany, France, Netherlands, Spain, Austria, Poland, United Kingdom, Italy, Australia, Canada, United States.
Tracking Example
France: https://t.17track.net/en#nums=YT2132021222003141
Germany: https://t.17track.net/en#nums=YT2133621222016083
United Kingdom: https://t.17track.net/en#nums=YT2134221222009882
Italy:https://t.17track.net/en#nums=YT2133021222011717
Spain:https://t.17track.net/en#nums=YT2129521222003430
United States:https://t.17track.net/en#nums=SUA211205BIUQ1000007
Option 3. Priority Worldwide shipping
America (with all tax & duty paid )
United States/: about 1-2 Weeks, average 10 days
Tracking Example:https://t.17track.net/en#nums=USE211130BIUQ1000001
Canada/ Mexico/ Colombia: about 2-3weeks
Tracking Example：
Canada:https://t.17track.net/en#nums=USE211201BIUQ1000008
Mexico:https://t.17track.net/en#nums=YT2132921266048172
Europe ( with all tax & duty paid )
1. France, Germany, United Kingdom, Italy, Spain : about 1-2 weeks , avg. 10days.
Tracking Example：
France:https://t.17track.net/en#nums=YT2133721272097028
Germany:https://t.17track.net/en#nums=YT2133421272087747
United Kingdom: https://t.17track.net/en#nums=YT2134121272173175
Italy: https://t.17track.net/en#nums=YT2133121272039059
Spain: https://t.17track.net/en#nums=YT2133421272099990
2. Austria, Netherlands, Hungary, Portugal, Poland, Belgium, Czechia, Denmark, Greece, Ireland, Luxembourg, Slovakia, Sweden, Bulgaria, Finland, Slovenia,Latvia, Malta, Norway : about 1-3 weeks, avg.2 weeks .
Tracking Example：
Poland:https://t.17track.net/en#nums=YT2133121272038555
3. Croatia, Estonia, Bulgaria,Romania, Lithuania :about 2-4 weeks,avg.3 weeks
Tracking Example：
Romania:https://t.17track.net/en#nums=YT2133421272088147
4. Russia: about 2-3 weeks（only can ship products excluding batteries）
Tracking Example：https://t.17track.net/en#nums=VR456876655YP
Switzerland: about 1-2 weeks
Tracking Example：https://t.17track.net/en#nums=YT2132121266034100
Ukraine/Belarus: about 3-5weeks,avg. 4weeks
Tracking Example：https://t.17track.net/en#nums=UG258953624YP
Asia (with all tax & duty paid)
Australia (with all tax & duty paid )
about 10-15 days
Tracking Example：https://t.17track.net/en#nums=YT2133521266151929
Registered Airmail service
We have stopped the normal registered airmail service due to the extremely long delivery times which made us unable to guarantee the delivery of your order before a certain date. Due to these circumstances and lack of tracking information. We've decided to not offer this shipping option. We appreciate your understanding.
Tax
If you chose Express (DHL/UPS/Fedex etc) : You are responsible for paying taxes and duties. But we usually declare an item at a lower value , leave us a message with the desired value if you want.
If you chose Priority service marked with tax and duty paid: All tax and duty paid by Flashlightgo.
Track
You can Track Your Order by clicking here.
Please note: It can take up to 24 business hours for your tracking number to become active. In some cases, It may take up to 3 business days or more to update.
Payment
Shopify supports only one currency that is US Dollars. On payment, it gets automatically transferred to US dollars. Due to the currency exchange rates fluctuating almost daily, the prices in other currencies on our store at Flashlightgo is just for your reference. Final price might be a little bit higher or lower depending on the current dollar rate.
Order confirmation
After you place your order, you will receive an email with your order confirmation.
After your order processes, you will receive another email with tracking information and you will soon be able to track your order.
Stock
1.All orders ship from our warehouse in China within 1-2 business days unless stated otherwise. In some cases,Please allow 1-2days of processing time or more. Some items may require a longer ship-out and/or delivery timeframe. We will notify you immediately about the expected delivery timeframe, with the option of canceling your order for a full refund.
2.We will ship the product with the correct power voltage selection and adapter according to your country in shipping address. If your requirement is different with your country standard, please email us.
Packaging
Packaging samples for different sized items. All products that we have on our store are 100% genuine and comes with their original retail packaging from the brands. Please note that the package might get opened for checking at customs in your country to inspect the cargo. Due to this single reason, we can’t guarantee you get your shipment 100% sealed when you get it.